How do you currently calculate the number of people you need for your business? The difference with RPA is not that significant, there are more similarities between RPA and your human workforce than you’d first imagine.
Also different vendors licence their products differently, giving some variation on how and what you need to calculate. The three extremes are costing by bot, costing by transaction, costing by time/processing. These differences are important to understand.
The most significant dependency is the frequency of work over time. Some businesses have seasonal peaks, all businesses have fluctuation throughout the day. So an assessment of which pricing model works best for your business is important.
At a simple level you generally have to calculate the number of bots necessary to deal with peak volume.
Rob King (VP Product, UK Country Director at The RPA Academy)