online training

It's a Kinda Magic

Gartners' Magic Quadrant

Last week Gartner released their Magic Quadrant for RPA and those vendors happy with the findings went crazy to celebrate the recognition of their success. While others quietly shuffled it under the carpet, hoping no one would notice.

If you'd like to read the full report it can be downloaded from Blue Prism on this link. The Magic Quadrant is your typical four-box grid, the x-axis tracking 'completeness of vision' and the y-axis 'ability to execute.' It's the y-axis that really sorts the wheat from the chaff, capabilities are no good if they are difficult to deliver!

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The report pulls no punches and no one really escaped completely free of some criticism, but as you fall lower down the y-axis, there were some harsh words and a sincere reality-check delivered. Credit to the Authors Derek Miers, Marc Kerremans, Saikat Ray and Cathy Tornbohm for not watering down their output. Anyone wanting to learn more about the RPA market should find a quiet hour and digest this report now.

The leaders - UiPath, Blue Prism and Automation Anywhere - will probably come as no surprise to anyone. I'm pleased to see EdgeVeve and NICE sitting in the Challengers quadrant, worthy recognition in both cases for organisations that are sometimes overlooked by the hype around the big-3, despite a strong pedigree in this market. Personally, I was surprised to not see Pegasystems in this quadrant, a solution that seemed to have more in common with the Challengers than the Visionaries.

Visionaries is perhaps the most oddly named quadrant. It doesn't quite conjure the right impression of the vendors in this section; a complete vision but lacking in the ability to execute is too much theory and not enough practice in my mind.

Finally, we have the Niche Players, and this is a real mixed bag of results. Congratulations to Kofax, Servicetrace and Softomotive; they're still in the game and need to keep pushing forward. For the others, the battle is on, and there will be winners and losers!

With some visionary thinking of our own, The RPA Academy is a training partner with all of the Gartner RPA Leaders! Starting this week we have a new curriculum of Blue Prism Live Online training beginning so now is a good time to jump in for just $349 and begin your RPA journey.

Best,

Rob King

The RPA Academy



Low Code or RPA? (again)

Regular readers of my weekly newsletter will recognise that this is a topic I've discussed before. On our first outing, I concluded that both RPA and Low Code had its own place in a complementary way: Low-Code: Collaborator or Challenger for the RPA Crown?

Last week, I was speaking at a UK Mendix Event (Mendix on Tour) on the topic of Delivering Results with the AI Ecosystem. I enjoy discussing both principles and practice, and on this occasion, I was fortunate enough to share the stage with Simon Black, Mendix Guru, Evangelist and a kid in a candy shop when it comes to the opportunities afforded by the AI ecosystem. While I explained the principles, Simon demonstrated the practice live for everyone to see for themselves.

We both realised that there is still a lot of confusion about the different roles RPA and Low Code have to play, questions at the end focused more on this than on the opportunity provided by AI! As I have concluded before, they are different but complementary, but today I have a helpful summary of those differences and when you might select one over the other:

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Coincidentally, analysts Horses for Sources recently cited research which identified that the most significant barrier to change is an insufficient understanding of disruptive changes (blog link here). As we saw during Mendix on Tour, Businesses are simply unaware of the art of the possible. It's difficult to advance when there is a lack of education on the opportunities that technology can provide.

On this theme, we are just one week away from our webinar with Richard Hill and Gina Gray from Celaton; an Intelligent Process Automation solution that provides a one-stop shop for combining RPA and machine learning capabilities. Sign Up for the Webinar on 16th July here.

For anyone looking to advance their Blue Prism Skills, our next online instructor-led training begins on 16th July, sign up here for just $349. For corporate arrangements, contact be@therpaacademy.com for details.


Thanks Everyone.

Rob

Automation Anywhere - Customer Feedback

We often get the question, "why do you sell RPA training when you can get it all for free?" Well, let me debunk of few of the myths behind that statement now!

For starters, you can't get it all for free. You can only get some knowledge for free though on-demand videos. We occasionally sell courses in this format ourselves, but it's not our preferred approach and it doesn't suit everyones training style. The rigid structure and forced learning paths are not the most effective use of time, the materials can age quickly and for many platforms there is a lot of poor quality material out there.

The combination of online training with a live instructor addresses many of the problems companies face when planning training. It provides always up-to-date knowledge, the answers to your specific questions when you need them, and training delivered at a convenient time in short bites that are easier to accommodate into a typical working pattern. It's the best of both worlds in terms of flexibility and formality.

Classroom training is still the best option for many, and we provide this too when needed. Most of our training is live online, and all sessions are recorded so if a refresh is needed then students can revisit a video of the course they attended. An option not generally available with classroom training.

Medium and Large Organisations value the practical knowledge provided by a live trainer with practical experience to accelerate their path to effectiveness; the trainer is a coach and mentor throughout their learning programme.

The structured virtual classroom of students - or cohort - often work together on exercises and practical homework assignments which are reviewed and discussed in groups in the following session. Believe it or not, some students ask for extra homework once they get started! This provides practical experience and reinforcement of knowledge that is impossible to achieve through one-way on-demand videos.

But, you don't have to just take my word for it, here's some incredible feedback from our latest Automation Anywhere online training course:


"We asked The RPA Academy for a lot and they delivered!

As RPA remains on the leading edge of automation technologies within firms worldwide, we had a need to have as many people as we could find to be trained to develop such tool.

The RPA Academy worked with us to accommodate an aggressive schedule of training classes for 60 trainees over a 6 week period. The trainers were RPA experts that were willing to take the time to work with the trainees on everything from explaining basic programming terms to pushing advanced programmers to think of new creative possibilities with such a powerful tool.

I recommend, and plan to use, The RPA Academy for future RPA training needs as they arise.”

Intelligent Process Automation Program Manager - Aetna

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The RPA Academy is an Accredited Automation Anywhere Training Partner, providing technical, iQBot and Analytics skills, in the classroom or online. We can also tailor our training to meet specific corporate needs as we did with Aetna, provide coaching and support, and accelerate the path to productive and efficient delivery. Contact our team to learn more.

Do you know how "un-advanced'​ the RPA market is?

As a pure-play training/knowledge organization, running since 2017, we work online and onsite across the globe. 

This gives us a very unusual perspective of the RPA market. 

What we’ve seen in the last couple of weeks has been highly revealing about exactly how much penetration RPA has had in to organizations.

And the answer is “not much”!

But that is all starting to change.

Here’s what we’ve seen, just in the last few weeks.

You hear vague numbers about the number of clients each RPA platform has. But that means nothing really.

You can’t see from public data exactly how many bots RPA-users really have in production. 

For all the headlines about “how many clients does each RPA provider have?”, the real question, is “what percentage of processes have been automated within each client?

This question (or a more scientific version) we need to hear the RPA platforms talking about - not the number of logos or number of bots.

However, a number of organizations, who are long-time users of RPA [Blue Prism, Automation Anywhere, UiPath], have very recently created plans to rapidly ramp up their internal skills. 

These opportunities are always welcome. And they allow us to showcase exactly what we are doing to innovate in the market.

But these are organizations that I would never have targeted. I’d assumed such early adopters had already built their capabilities already. 

Getting Beyond 1%

What this really reveals is that the early adopters of RPA took time to get going. [To repeat - this is across the board, for all the major platforms].

A few bots are easy - but getting to real RPA penetration requires a strategic commitment.

From what we are seeing the level of commitment and ambition to take advantage of the value of RPA happens a few years into the journey, 

So, when we ask the question, “what percentage of processes have you automated?”, I think we’ll find the answer is about 1%

And that’s where the early adopters are today.

The rest are still at the 0.01% level.   

How We Help Your Growth (for yourself or your organization)

Supporting that growth, and rapid ramp-up, is one of the many reasons behind our creation of the Unlimited Learning service. 

It allows organizations (and individuals like you) to easily get trained quickly and at a scale, turn on and off access, deepen knowledge beyond just core topics. 

As always, let me know if you want a Free Class Pass, to try our subscription service. Just hit REPLY here. [Full details here - http://courses.therpaacademy.com]

Have a great week.

Regards,

Edward